Business Process Management

Business process management (BPM) is a concept that focuses on aligning all organizational elements to improve operational performance. The BPM strategy is categorized with holistic management approaches which are used to develop better business efficiency, while channelling organizations toward more creative, flexible and technologically-integrated systems.

An effective and comprehensive BPM solution holistically addresses issues with current processes, communication and information availability in a organization. A robust BPM solution can deliver extremely progressive outcomes, such as

  • 1

    Reduction in the process cost

  • 2

    Increase in quality, and reduction in the number of errors

  • 3

    Reduction in process throughput times

  • 4

    Reduction in training time/expenses

  • 5

    Reduction in number of customer complaints

  • 6

    Improvement in forecast accuracy

We possess expertise in delivering process transformations,
strategic changes and overall enterprise technology integration for BPM solutions. Our Services include:

  • 1

    Greenfield implementations and customizations which include application, setting up processes, products, technology transformation and business requirement changes

  • 2

    Application maintenance and support to ensure that application systems are flexible and meet ever-changing business needs of the organization

  • 3

    Business process improvements that help in migrating and improving existing processes for productive results

  • 4

    BPM implementation through the effective use of best practices, holistic consideration of all operations and change-needs in client organization and optimal alignment of IT and client business objectives through the best use of technology.

  • 5

    Business Value Analysis (BVA)

  • 6

    Business process analysis and modeling at the organization level with a detailed workflow aimed at improving existing processes

In addition, we are also exploring BPM Mobile solutions for real-time access to business processes from remote locations.

B. I. T. S. Advantage

As your partner, we at B.I.T.S., focus sharply on your industry domain and your business so that our IT value propositions help you beat market challenges. Our end-to-end application management and technology capabilities, proven methodologies, and customizable engagement models also assure superior delivery.

We have the experience in managing client applications across industries such as Banking and Financial Services, Manufacturing, and Insurance. We also build and run the IT platforms that power our knowledge-driven, outcome-oriented business solutions for clients.

Leverage our end-to-end capabilities across IT outsourcing (ITO) like BPO, product engineering, migration, ERP implementation and support, and managed services in testing or IT infrastructure management.